Refund Policy

Refund Policy

Effective Date: December 22, 2025

Due to the nature of cloud mining and virtual mining services, all purchases are considered final and non-refundable once the mining contract is activated.

1. Non-Refundable Services

The following are not eligible for refunds:

  • Cloud mining contracts
  • Virtual mining packages
  • Hashrate upgrades
  • Maintenance or hosting fees
  • Wallet payout transactions

Mining rewards depend on external factors and cannot be reversed.

2. Refund Exceptions (Rare & Conditional)

Refunds may only be considered if:

  • Payment was duplicated
  • The contract failed to activate within the specified activation window
  • There was a verified technical error on our side

Refund approval is at the sole discretion of Minersme management.

3. Cryptocurrency Payments

Crypto payments are irreversible.

If a user sends incorrect amounts or sends to a wrong address, Minersme is not responsible for recovery.

4. Chargebacks

Any fraudulent dispute or chargeback attempt will result in:

  • Immediate account suspension
  • Termination of mining contracts
  • Legal action if required

5. Contact for Refund Inquiries

Email: support@minersme.io

Disclaimer

Effective Date: December 22, 2025

1. No Financial, Investment, or Legal Advice

Minersme.io does not provide:

  • Investment advice
  • Financial guarantees
  • ROI predictions

Cryptocurrency mining is highly volatile and speculative.

2. No Guaranteed Profit

Mining rewards depend on:

  • Network difficulty
  • Market prices
  • Block rewards
  • Miner uptime
  • Electricity grid performance

Minersme makes no guarantee of earnings or future profitability.

3. Operational Risks

Mining operations may face interruptions due to:

  • Hardware failure
  • Cooling issues
  • Power outages
  • Internet failures
  • Mining pool downtime
  • External economic or political events

Minersme is not liable for any mining losses caused by such interruptions.

4. Regulatory Risks

Cryptocurrency laws vary by country. Users must ensure they comply with their local regulations.

Minersme is not responsible for:

  • Tax obligations
  • Legal restrictions
  • Government bans

5. Website Information Accuracy

Minersme may update or modify information at any time.

We do not guarantee completeness or accuracy of:

  • Prices
  • Mining profitability estimates
  • Technical specifications