FAQ

FAQ

Frequently Asked Questions

General Questions

1. What is Minersme.io?

Minersme.io provides cloud mining and virtual mining services that allow users to mine Bitcoin without needing hardware, electricity, or technical setup.

2. What is Cloud Mining?

Cloud mining uses real physical ASIC miners hosted in our secure facilities. Users purchase actual mining power, and rewards are distributed daily.

3. What is Virtual Mining?

Virtual mining provides simulated hashrate contracts where rewards are based on mining pool performance, PPS+ distribution, and algorithm difficulty. No physical miner ownership is transferred.

4. Do I need technical knowledge to use Minersme?

No. All mining operations, setup, cooling, monitoring, and maintenance are handled by our team.

Payments & Contracts

5. How do I pay for mining contracts?

Payments can be made using:

• Cryptocurrency
• Bank transfer (selected regions)

6. Are contracts refundable?

No. All mining contracts become non-refundable once activated.

7. How long does a mining contract last?

Contract durations vary and are clearly shown during purchase.

Rewards & Earnings

8. How often do I receive mining rewards?

Rewards are typically distributed daily, depending on mining pool output.

9. Where do my mining rewards go?

Rewards are sent to the wallet address you provide. Make sure it is correct—Minersme cannot reverse incorrect transfers.

10. Does Minersme guarantee profit?

No. Mining results depend on market conditions and blockchain difficulty.

Security & Account

11. Is my account information secure?

Yes. We use advanced encryption, secure servers, and monitoring systems.

12. Can I change my registered wallet address?

Yes, but security verification is required.

Technical

13. What miners do you use?

We use the latest high-efficiency ASIC miners (e.g., Antminer S21 Pro, etc.), depending on contract type.

14. What happens during power outages or downtime?

Mining may temporarily pause. Minersme is not responsible for loss of earnings during downtime caused by external factors.

15. Can I visit the mining facility?

For security reasons, facility visits require special approval.

Still have questions?

Can't find the answer you're looking for? Please contact our support team.